ServiceFactor is from Team Management Systems, the company behind ACOWIN.
For HVAC, plumbing and electrical shops that run on ACOWIN today.
Questions about moving off ACOWIN? Call (239) 437-9411, ext. 120.
Stops: All support for ACOWIN ends, including paid help. That means phone and ticket help, fixes and updates.
Keeps working: ACOWIN itself keeps running on your server. A Windows update or a change to your server can stop it from working, and after that date we can't fix it.
When you switch, data conversion is part of onboarding. We bring over your customers, service history, equipment and service agreements. If they're in a format we can import, we also bring your flat-rate price book (AcoRate price books import directly; a Profit Strategies export needs some changes first), your inventory with truck locations, or a list of non-inventory materials.
Open records don't move: open call slips, quotes and project jobs.
Onboarding takes about 30 days. It includes importing your data and connecting QuickBooks.
ServiceFactor works with QuickBooks Online and QuickBooks Desktop. The tech app works offline. Commercial jobs get AIA pay applications (G702/G703), retainage and prevailing wage.
Every Wednesday at 2 PM Central we walk through day-to-day work in ServiceFactor next to how it's done in ACOWIN. Bring your questions.
Sign and pay for onboarding by December 31, 2026, and you get one month free and 50% off onboarding.
Fill in the form and we'll call you back right away during business hours.