Field invoices that sync both ways with QuickBooks Online and QuickBooks Desktop

If your books are in QuickBooks Desktop, they can stay there.

For independent HVAC, plumbing and electrical shops that do residential and commercial work.

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What it fixes

Every invoice gets entered twice, once in the field software and again in QuickBooks.

Invoices written in ServiceFactor, in the office or on a tech's phone, sync to QuickBooks. Nobody types them in a second time.

The bookkeeper corrects something in QuickBooks, and the field software never hears about it.

Changes made in QuickBooks come back into ServiceFactor.

Payments taken on the job get matched to invoices by hand.

Card and ACH payments taken through SF Pay post to the invoice and go to QuickBooks with it.

How QuickBooks works with ServiceFactor

What syncs

Customers, items, invoices, payments, credit memos, vendor bills, employee time and payroll items, tax rates and terms. Bill-to accounts and their sites sync to QuickBooks as parent customers and sub-customers, so each invoice lands under the right account. Purchase orders also sync with QuickBooks Desktop.

Set up during onboarding

A dedicated onboarding specialist connects QuickBooks with your team during onboarding, which takes about 30 days.

Profit on every job

ServiceFactor shows gross profit on every job. Commercial projects also show estimated, committed and actual cost.

Payments

Take card and ACH payments in the field. ACH is 1%. Card rates are quoted with your seats.

PaymentsQuickBooks OnlineQuickBooks Desktop
Card and ACH payments through SF PayYesYes
Customer depositsYesNo
OverpaymentsYesNo
One payment across several invoicesYesNo

Price

There's a one-time onboarding fee, which includes importing your data and connecting QuickBooks. We'll walk you through pricing on a demo.

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Questions about QuickBooks

How does sales tax work with QuickBooks?

ServiceFactor calculates sales tax on each invoice and sends it to QuickBooks with the invoice.

Can techs clock in and out from the app?

Yes, with timesheets. ServiceFactor works with QuickBooks Online and QuickBooks Desktop payroll, and exports payroll files for ADP and eBacon.

Do we have to use SF Pay?

No. SF Pay is optional, and if you try it there's no termination fee or lock-in.

If we cancel, do we lose our data?

No. Your data is yours, and you can export it any time.