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The ServiceFactor tech app works offline, and the work syncs when the signal comes back. For independent, owner-run shops across West Texas that do residential and commercial work.
ServiceFactor works with HVAC, plumbing and electrical shops across the U.S.
ServiceFactor is from Team Management Systems, a Texas company based in Plano. Team Management Systems has built software for HVAC, plumbing and electrical contractors since 1991.
Our support team is 100% U.S.-based. Call (800) 329-8326, Monday to Friday, 7:30 a.m. to 5:30 p.m. Central, or use live chat on our site.
See where your techs are with GPS tracking.
Techs clock in and out from the app, with timesheets. ServiceFactor works with QuickBooks Online and QuickBooks Desktop payroll, and exports payroll files for ADP and eBacon.
Inventory shows on hand, committed and on order for each warehouse and truck. A reorder list shows what's below its reorder point.
Customers get a text when the tech is on the way, with the technician's photo.
There's a one-time onboarding fee, which includes importing your data and connecting QuickBooks. We'll walk you through pricing on a demo.
No. Every seat costs the same, so adding a tech adds one seat at the same price. There are no plan tiers to jump.
Onboarding takes about 30 days.
Monthly plans have no minimum and can be canceled with 30 days' notice, with no cancellation fee. Annual plans cost less per seat and aren't refunded if you cancel early.
No. Book a demo and we'll walk you through ServiceFactor with your own questions.
